Easy to use Office Technology

  • VoIP

  • Office 365 and Teams calling

  • Managed print

  • Video Window

  • Work from home

  • Communications strategy

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VoIP

Merge brings you a modern, highly featured and proven cloud-based VoIP service, delivered over broadband and packaged to meet the needs of New Zealand’s businesses.

Cloud based

Built in the cloud, you don’t need any hardware or systems on your premises other than your phones. With a low capital investment and a system that is maintained and kept up to date by Merge, there's no need to worry about system updates or refreshes.

Resilient

Built with multiple platform instances and redundant components, hot failover and diverse network links, this Merge service is reliable and highly resilient.

Scalable

From one to thousands of extensions, this Merge service is ultimately scalable, offering a low cost of uptake, supporting business growth and making acquisitions and mergers very easy.

Flexible

Cloud means flexible. Design and configuration can be rapidly changed on the fly as your needs change. Changes to call routing, call answering, call treatments, after-hours call flows and menus can be made in minutes.

Portable

Cloud means you can take it with you. Just unplug your phones, plug them back in at your new broadband-connected location, you're up and running. It’s a great solution for disaster recovery and business continuity and ideal for COVID work from home.

Easy administration

Whether you want us to help to do it or to do it yourself, it’s quick and easy. If it’s a fault or problem or you need a new extension or configuration, just email or call us and we’ll get it done pronto! If you’d like to do it yourself, we can provide you with access to a self-help web portal.

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Office 365 and Teams calling

Get Microsoft’s leading productivity, collaboration and unified communications products from Merge communications.  Enjoy the widely used suite of Office 365 applications and cloud services.

  • Email

  • Word

  • Excel

  • PowerPoint

  • Teams

  • One Drive

  • SharePoint

From licences to design, implementation and support Merge has it all covered.

Add further features from a range of value-added enhancements to suit your business requirements:

  • Teams calling – replace your PABX with integration into the public telephone network

  • Enhanced threat protection – secure your email and browser traffic

  • Enhanced backup – get a stronger level of backup as an insurance policy for your business

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Managed print

Powered by industry-leading print solution provider Brother, Merge offers simple and easy-to-understand cost-per-page print solutions. Based on Brother’s wide range of advanced inkjet and laser printer devices, it Merge's comprehensive service offering ensures you can focus on your business while we take care of your print requirements.

Cost per page

Cost-per-page bundles the cost of the printer hardware with matching consumables based on assessed usage volumes as a combined monthly rental cost.  Cost-per-page covers the service, costs and anything associated with keeping your printers running smoothly.

Comprehensive service
  • Free delivery and standard installation of your device(s.)

  • All consumables excluding paper

  • Unrivalled 4-year on-site warranty

  • Access to Brother’s 7-Day New Zealand helpdesk

  • Device Monitoring & Remote Response

  • Automatic consumables replenishment

  • Proactive maintenance of your devices

  • Recycling of hardware and consumables

  • Nationwide team of service providers

  • On-site service and repair

  • Local Warehousing – ensuring quick response times

  • Loan or replacement machines for A4 devices

Competitive pricing

Cost-per-page typically provides an average of 36% cost savings over standard retail rates.  It provides a consistent monthly cost that’s completely OPEX and 100% tax deductible.

Comprehensive device range

Get access to Brother’s comprehensive range of print and copy devices, from inkjet, laser, label and portable printers to highly featured business multi-function devices.

Usage analysis

Merge will assess your hardware and consumables requirements and measure your print, copy, scanning and fax usage then recommend the device(s) and bundled consumables that best meets your needs and budget.

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Video Window

Video Window is a new and fresh technology designed to address the recently emergent need for hybrid office working. Based on placing real-time video communications screens in your offices, it provides a digital extension of those water-cooler and pod conversations.

Fixed sites and remote workers

Connect your fixed sites with an always-on, accessible video service for those impromptu interactions.  and extend to your remote or home workers based on preference.

Always-on

Runs in an always-on mode so there's – no need to schedule video conferences and book people or meeting rooms for those short interactions.

One button user interface

No complicated menus to navigate to get connected.  Just walk up and press a single button to get talking.

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Work from home

Support WFH workers with bundled unified communications equipment to support their use of meeting and videoconference services.

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